To verify your Wise account, open the request in your account and provide the document type it asks for. The accepted ID and any extra checks depend on your circumstances. Start with Wise’s identity requirements, rather than assuming a document accepted for another customer will work for you.
This guide covers personal account verification. Business ownership checks and evidence for an individual transfer are separate tasks.
Identify the request before uploading
| Request | What you are establishing | How to prepare |
|---|---|---|
| Identity | Who owns the account | Use an accepted, current photo ID and match your account details to it. |
| Address | Where you live | Check the document types and date requirements in the address request. |
| Right to reside | Your eligibility to live in the account’s country | Follow the request for a visa, permit or other accepted evidence. |
| Source of funds | Where a particular payment came from | Use the transfer’s request; an identity document does not explain the money’s origin. |
Wise’s verification overview explains identity, address and residence checks. For transfer evidence, use its large-transfer document guide.
Check the ID requirements
Wise generally lists passports, national ID cards and photo driving licences, with regional exceptions. For example, its identity guidance excludes driving licences for residents of Europe. Check your scenario before choosing a document. Accepted identity documents.
Photograph the original clearly. Your name, photo, birth date, document number and required machine-readable details must be legible. Use an unexpired document, include both sides when requested, and do not hide information or alter the image. These requirements come from Wise’s ID guidance.
For address proof, a recent utility bill or bank statement may be accepted, but document types have different age limits. Match the name and address to your account and check the address section of Wise’s verification guide.
Submit through your account
- Open Wise directly and find the verification request.
- Read which information is missing and which document formats it accepts.
- Prepare a clear image or file for that specific request.
- Complete any additional on-screen steps and confirm submission.
- Check the account status and your email for a result or a request to correct something.
If a message unexpectedly asks for documents, first check the request in your account. Use Wise’s phishing guidance if you are uncertain about the sender.
How long should you allow?
Wise’s general verification guide gives a usual review time of one to two working days after receiving documents. That is a typical review window, not a promise that every account or subsequent payment will be cleared within it. See Wise’s verification timing.
If a submission is rejected, address the stated reason. If it remains pending beyond the indicated window, follow our verification delay guide.
Does being verified clear every future transfer?
No. Account verification and approval of a particular transfer’s evidence are different. Wise says it cannot pre-approve transfer documents before receiving the deposit because requirements depend on the transaction. It can advise you on what to prepare. Transfer-document approval rules.
For a large payment, read how to prepare for additional checks before committing to a recipient’s deadline.